Privacy Policy

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In just a few short years the Internet has revolutionized the way we do business. It allows us to interact with you personally across time and space to offer information and added value and provide a host of services that you can access from the convenience of your home or office. At the same time, it also brings legitimate concerns about privacy and security.

What information is collected from the User by the Company?

Different types of personally identifiable information are collected from the user by the Company in order for the company to be able to provide its services. These includes, but is not limited to: name, mailing address, telephone numbers, email addresses, credit card information and other information that may be needed for providing the services requested by the User. All this information is provided voluntarily by the User through various order forms, email messages sent to the Company, information provided by the telephone etc.

In addition, The Company also collects different types of non-personally identifiable information about its website visitors. our website tracks information about visits to the site. We compile statistics that show the daily number of visitors, the pages frequently used and the geographical regions those inquires are made. These statistics are used internally to better provide services and information to you, our potential customer, and these statistics contain no personal information and cannot be used to gather such information.

How does the Company use the collected User’s information?

It is Xpert Movers, Edmonton movers policy that personal information such as name, addresses, email and telephone numbers are private and confidential. Accordingly, the personal information you provide is stored in a secure location and is only accessible by designated person of Xpert MoversEdmonton Movers and is used only for the purposes you provide the information namely the inquiry of our services.

The company uses the collected User’s information mainly to provide the service requested by the User. It is used for initial service provision and ongoing User’s support. The information can also be used by the Company for sending periodic emails announcing important service changes, new features, technical issue updates and news, different promotions etc. The Users may decide NOT to receive such emails by replying to any of them with “Unsubscribe” in the subject. The information is also used for improving the Company’s effectiveness. Based on the data collected the company tries to improve its advertising and sales efforts, website layout and content and to make the overall experience of the User more rewarding.

Does the company disclose User’s information to third parties?

Personal information will not be released to third parties except to further the purpose of which you provide the information unless required by law or is pertinent to judicial or governmental investigations or proceedings. There are no other circumstances under which we will provide or sell personal information to third parties.

The Company may disclose the Users’ personal information to its business partners, independent contractors or other third parties together with whom the Company provides its services. For example: the Credit card information of the User may be provided to the card issuing bank, or other partnering entity involved in the payment processing for payment confirmation and verification.The use of the data provided by the Company to these partnering service providers is governed by their own Privacy Policies and is beyond the Company’s control.

The Company may also disclose the User’s personal information if this is required by law, or the Company believes in good faith that it has to do so to protect the rights and the property of Company or its customers.

The Company may also transfer personal information of its Users in connection with a sale of the Company’s business.

What is done by the Company to prevent loss, misuse or alteration of the User’s information?

At Xpert MoversEdmonton Movers we are dedicated to protecting your privacy and safeguarding your information. In fact, it is one of our highest priorities and remains our commitment to you. However you choose to provide information to us, we use vigorous security safeguards to ensure your information is protected.

The company guarantees that it applies strictly all the industry standard security measures to protect the personal information collected from its users. These include but are not limited to: password protected access to the personal information, limited access to the sensitive data, encrypted transfer of sensitive data submitted by the User through the Company’s order forms, login forms etc. However, there may be security and privacy limitations which are beyond the Company’s control. By choosing to provide personal information to the Company the user understands and agrees that the security, integrity and privacy of his/her information cannot be 100% guaranteed.

The company reserves the right to change the above Privacy Policy at any time. Such changes will become effective and binding after their posting on www.XpertMovers.ca website. The user agrees to regularly review this privacy policy and be aware of the changes made. By continuing to use the Company’s services and website after any posted revision, the User agrees to abide by it.

Last update: 19 August, 2009


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